Microsoft Dynamics CRM Online Basic

CRM Consulting, Customization, Integration and Training

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Allows users to manage accounts, contacts, leads, and cases

The Basic license is a stripped down version of the Professional license that is intended for entry-level CRM users and business analysts. The Basic license allows users to manage accounts, contacts, leads, and cases. It also allows users to view and manage activities and activity feeds, and access the mobility features of CRM.

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Features

Basic License Use Rights

This includes:

Videos

First Steps - Microsoft Dynamics CRM (Full length)

In this video, learn about some of the fi rst steps you should take to successfully deploy Microsoft Dynamics CRM 2011 and CRM Online.

Basic Configuration - Microsoft Dynamics CRM (Full length)

In this video, learn how to make simple, basic customizations in the look and feel in Microsoft Dynamics CRM 2011 and CRM Online.

Basic Data Import Part 2 - Microsoft Dynamics CRM (Full length)

In this video, learn how to in Microsoft Dynamics CRM 2011 and CRM Online.

Basic Data Import Part 1 - Microsoft Dynamics CRM (Full length)

In this video, learn how to import data in Microsoft Dynamics CRM 2011 and CRM Online.

Creating an Invoice - Microsoft Dynamics CRM (Full length)

In this video, learn how to create an Invoice in Microsoft Dynamics CRM. We will demonstrate two methods of creating an invoice, discuss locked pricing, and include a discount on the sale.