Dynamics 365 for Field Service (Government Pricing)
Master the service call
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Master the service call
Turn service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance.
Features
Optimized scheduling
Provide tools to help your team schedule appointments and dispatch the right resources. Field Service includes tools for service representatives and dispatchers—plus an automated tool that schedules appointments for them—so it’s easy to fit more appointments into the day.
Service agreements
Make it easy to manage all service agreements, including recurring service calls and contracts, installed products, and warranties—across customers and locations. Field service management tools help improve your service delivery and see ways to increase revenue
Inventory management
Give your team everything it needs to manage your inventory across locations, including warehouses, depots, and trucks. Real-time updates mean your inventory is always accurate, so you can better track your service stock for fewer write-offs, and create better forecasts.
Mobile productivity
Improve your technicians’ productivity by providing native mobile applications with real-time and offline data. No matter which device they use, they have the customer information and guidance they need right there. And administrators can manage all users and devices centrally
Connected devices
Lower costs by dispatching technicians only when they’re needed. Field service management tools help your team detect, troubleshoot, and resolve issues remotely. And connected devices in the field help them see—and solve—problems before customers even know about them
Customer communications
Put your customers at the center of every interaction. Using the customer portal, plus interoperability with Glympse and Twilio APIs, you can give them a complete view of their cases, a live map and photo of their technician en route, and updates by text message and phone call.
Videos
Set up and assign resources to work orders in Microsoft Dynamics 365 for Field Service
Editions & Pricing
All Plans Include
Optimized scheduling
Service agreements
Inventory management
Mobile productivity
Connected devices
Customer communications
Dynamics 365 Field Service for Government Device
Dynamics 365 Field Service for Government From SA From VL/DPL
Free
/ User
/ Month
12 month contract
Free
/ Gigabyte
/ Month
12 month contract
User subscription that includes Dynamics 365 for Field Service.
User subscription that includes Dynamics 365 Field Service
Included
1 User
Dynamics 365 Field Service for Government Device
.
Free
/ User
/ Month
User subscription that includes Dynamics 365 for Field Service.
Dynamics 365 Field Service for Government From SA From VL/DPL
.
Free
/ Gigabyte
/ Month
User subscription that includes Dynamics 365 Field Service
Included
1 User
Add-Ons
PowerApps Additional Data Storage (Dyn365)
PowerApps Additional File Storage per 500GB (Dyn365)
£56.60
/ Gigabyte
/ Month
For 1 Gigabyte And Above
12 month contract
£37.70
/ Gigabyte
/ Month
For 1 Gigabyte And Above
12 month contract
Increase data storage for your apps in the Common Data Service. Add 1GB data storage, pooled across all users in the tenant.
PowerApps Additional File Storage per 500GB (Dyn365)
Included
Unlimited Users
Included
Unlimited Users
PowerApps Additional Data Storage (Dyn365)
£56.60
/ Gigabyte
/ Month
For 1 Gigabyte And Above
Increase data storage for your apps in the Common Data Service. Add 1GB data storage, pooled across all users in the tenant.
Included
Unlimited Users
PowerApps Additional File Storage per 500GB (Dyn365)
£37.70
/ Gigabyte
/ Month
For 1 Gigabyte And Above
PowerApps Additional File Storage per 500GB (Dyn365)
Included
Unlimited Users
Policies & Support
Support telephone
1-888-477-7989